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Recover your Facebook account if you were hacked
Who this is for: This article is for you if someone gained access to your account.
Learn what to do if you found an imposter account (a fake account pretending to be you or someone else) or you have a different issue.
What to do if your account was hacked
If your Facebook account was hacked, we recommend visiting www.facebook.com/hacked. If you can, use a device you’ve used to log into Facebook before.
If you’re helping someone else, make sure they try these steps on a device they’ve used to log into Facebook before.
Signs that you may have been hacked
- Your profile picture has been changed.
- There are posts, comments, or messages that you didn’t write.
- You’re having problems logging in or your two-factor authentication method (example: your authentication app) isn’t working.
- You received a message or notification from Facebook telling you that someone is trying to log in or has already logged in, and it wasn’t you.
- You received an email from Facebook telling you that an email address or mobile phone number was added or removed from your account, or that your password was changed, and it wasn’t you.
- If the email associated with your Facebook account has changed, you can reverse this. When an email is changed, we send a message to the previous email account with a special link. You can click this link to reverse the email change and secure your account.
- If you receive an email from Facebook, you can check to make sure it’s really from us.
- Learn how to recover your Facebook account if you can't access your email address or mobile phone number.
- In the Where you’re logged in section of your Settings, you see a device or location you don’t recognize. If this happens, you can select the device and log it out.
Protect your account
Learn how to keep your account secure to prevent it from being hacked again.
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